| ||General Terms & Conditions|
| ||Normal Operation Hours for SkyVans are from 9am to 9pm and rates vary depending on the time of transfer. Passengers who take Skyvans at LCCT, would have to go to Skyvans counter in LCCT to identify themselves with the booking form. After they have identified themselves, they will be shown to the Skyvan by counter staff. |
At other times (before 9am and after 9pm), service support staff will call/sms the passenger(s) providing the driver's name, van number and contact number, a few hours prior to pick up from LCCT. For pick ups from Genting and Klang Valley, we will also sms/call passengers and inform them of the driver's name, van number and contact number a few hours prior to pick up. For assistance please contact Sky Vans Sdn Bhd - +6016-2176950
From 11pm-6am, there is a midnight surcharge of 30%.
Pick up time in Genting should be 4 hours prior to flight departure time.
| ||Payment Terms & Conditions|
| ||Upon submission of your credit card details through this secured website, we shall process your payment. Subject to full payment and availability of vehicles, a confirmation voucher is emailed to you for record purposes. Your booking is NOT confirmed until and unless you receive a confirmation in writing by email from us.|
| ||Cancellation Charges|
| ||If a booking is cancelled under 6 hours of pick-up time, a cancellation fee of 10% of total fare is charged.|
By browsing and using our website, you the customer agree to be bound by these terms and conditions. If you do not understand anything in the terms and conditions then please contact us before using our website.
Genting Malaysia and its representatives acts only as agent, on behalf of travel provider principals, as regards any bookings you make on our website. All arrangements named in your booking, such as but not limited to, vehicle hire and transfers, are arrangements strictly made between you and Sky Vans Sdn Bhd ( Tel: +6016-2176950). The responsibility for fulfilling the terms of these arrangements is incumbent upon you and the principal suppliers of those arrangements.